Welcome to TOPSHENG SILICONE! By accessing or using our website, you are deemed to have agreed to the Terms and Conditions outlined below. We encourage you to take the time to review these terms carefully before using our services. If there is any part that does not align with your preferences, please consider carefully before continuing to use the website.
1. General Terms
1.2. We reserve the right to edit, update or change any part of these Terms and Conditions at our discretion. Any changes will be effective immediately upon posting on the website.
1.3. Users are responsible for regularly reviewing and updating the terms and conditions. Continued access and use of the website after changes are made means you accept the updated content.
1.4. Access and use of the website must contribute to the current legal regulations in the country or region in which you are operating. We are not responsible for any violations of law arising from the use of this website.
2.
Use of the Website
2.1. You undertake to use this website for lawful purposes, without infringing the rights of any person or organization. Use of the website must not hinder, restrict or affect the experience of third parties.
2.2. Any unauthorized use of the website, including but not limited to acts of vandalism, tampering or misuse of information, may result in a claim for compensation for damages and/or be dealt with in accordance with current legal regulations.
2.3. You must not upload, send or transmit any content that contains viruses, malware or any code that could disrupt, damage or compromise the integrity of the website and our systems.
3. Intellectual Property
3.1. All content, design, layout, text, graphics, logos and images on this website are the property of TOPSHENG SILICONE or its licensors. Any unauthorized use is strictly prohibited.
3.2. You may not copy, reproduce, distribute or use any content on this website for commercial purposes without the express written consent of TOPSHENG SILICONE.
3.3. All trademarks, logos or other identifying marks appearing on this website are the lawful property of the relevant parties. Unauthorized use of these assets may be a violation of law.
3.4. You agree not to modify, alter or create derivative works from any content on the website without our express written consent.
4. Products and Services
4.1. All product descriptions, pricing, and availability are subject to change without notice.
4.2. We reserve the right to discontinue certain products or services at any time, but will always strive to ensure the customer experience.
4.3. Prices displayed on the website do not include tax, unless otherwise stated.
4.4. We always try to keep product information accurate, but sometimes there may be unexpected errors. In this case, we will make every effort to correct the errors promptly.
4.5. Purchases on the website will be subject to specific sales policies, including return and refund policies, to ensure your satisfaction.
5. Orders and Payment
5.1. When placing an order, you undertake to provide accurate and complete information to ensure smooth order processing.
5.2. We reserve the right to refuse any order at our discretion, ensuring compliance with the company's standards and policies.
5.3. Accepted payment methods will be clearly listed on the payment page. Orders will only be processed once payment is completed.
5.4. We encourage you to double-check your payment information before confirming the order to avoid any errors.
5.5. In case of payment issues, you can contact customer support for prompt resolution.
6. Returns and Refunds
6.1. Our returns and refunds policy is detailed here. We encourage you to review it carefully before requesting a return.
6.2. The product must be returned in its original, unused condition, within the specified returns period.
6.3. We will consider your return request within a reasonable time and notify you of the outcome as soon as possible.
6.4. If the product does not meet our return requirements, we will contact you to find a suitable solution for you.
7. Limitation of Liability
7.1. We are not liable for any indirect, incidental or consequential damages arising from the use of this website.
7.2. To the extent permitted by law, our total liability for any claim shall not exceed the amount you paid for the relevant product or service.
7.3. We will use our best efforts to ensure the stable operation of the website, but cannot guarantee that the website will not encounter unexpected problems.
7.4. Any problems arising beyond our control, including but not limited to technical problems or network problems, will not be considered our responsibility.
8. Privacy Policy
8.1. Your use of this website is also subject to our Privacy Policy, please refer to the details here.
8.2. We are committed to protecting your personal information and will only use it in a manner that complies with privacy and legal regulations.
8.3. We will not share your personal information with third parties without your consent, unless required by law.
8.4. If you have any questions regarding information security, please contact us for support.
9. Applicable Law
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Vietnam.
9.2. Any dispute arising out of or in connection with these terms shall be subject to the jurisdiction of the competent courts in Vietnam.
9.3. We undertake to resolve any dispute fairly and promptly through conciliation or negotiation, if possible.
9.4. If any matter cannot be resolved through negotiation, the Vietnamese courts shall be the final place of resolution.
